solution manager 7.2SAP Solution Manager 7.2 is one of the most versatile tools SAP offers. As a multipurpose Application Lifecycle Management (ALM) solution, it can be tremendously helpful in big picture project management undertakings, allowing your business to build and implement the right IT tools to support your ongoing business needs. It also has plenty of niche applications in automation, performance management, version control and more.

 

But of all its uses, SAP Solution Manager Technical Monitoring is the one that will yield the most benefits for the broader SAP community. The monitoring capabilities of SAP Solution Manager 7.2 makes it easier to keep your system healthy, allowing you to improve performance, reduce downtime, and reduce needless duplication through reusable templates.

 

Solution Manager 7.2 Basics

SAP Solution Manager is a bit tricky to understand, because it doesn’t fit narrowly in any one box. It’s often known for its SAP technical monitoring functionality, and Detect to Correct (D2C) features, but it’s not just a tool for fixing things. Its project management features make it seem like a tool optimized for the business end of things, but features like dependency modeling and root cause analysis provide in-depth technical insight. But if you say, “Well, it’s a tool to manage your solution” (which it is), it sounds like you’re dodging the question or overpromising.

 

One of the best ways to think about SAP Solution Manager is as a tool to align business with IT. Most companies still treat ERP like a business facility. You design and layout your SAP landscape with enough space for your team, with offices, conference rooms, storage areas and other functional areas, and you run your business there. Renovations are rare and expensive — the goal is to build something where you won’t have to knock out walls or make new additions anytime soon.

 

SAP Solution Manager 7.2 has the tools to make your ERP work more like a business plan. You layout your plan as a strategy based on the state of your company and your market, but you revisit it frequently. If you move into a new market, or grow rapidly, you might have to make some major changes, but that’s okay — having that flexibility is what lets you stay so competitive.

 

With SAP Solution Manager 7.2, you can take that approach to your SAP landscape, IT development and project management as well. If you acquire a competitor, outsource tasks, or need to revise how you divide up business roles to reduce SOD conflicts, you can retool your IT infrastructure in line with your changing needs.

 

Technical Monitoring Benefits of SAP Solution Manager 7.2

Technical monitoring has always been a focus of Solution Manager, but SolMan 7.2 is the first version designed with SAP HANA single-stack deployment in mind. That improvement has been a big help, allowing HANA customers to simplify their deployment and simplifying migration for SAP ECC users. But from a user perspective, the improvements in monitoring are even more significant.

 

    1. SAP Solution Manager Minimizes Downtime  Barring a few scenarios like major natural disasters and attacks, unplanned downtime means someone has screwed up. More often than not, this is the result of insufficient Technical Monitoring, or a disconnect between the team who monitors your ERP, and the people who make decisions about upgrades.But even if you manage to avoid unplanned outages, you’re likely still paying for inadequate monitoring with long planned downtime. When businesses prioritize the wrong things or put off needed changes, they can’t plan SAP implementations, upgrades and migrations Sooner or later, they have to play catch-up, which increases cost, complexity, and disruptive downtime.SAP Solution Manager 7.2 helps businesses develop a more strategic approach to SAP, with its powerful Technical Monitoring capabilities. Its ongoing monitoring and alerting functionality is complemented by deep reporting on system health and performance through SAP Earlywatch, allowing businesses to take a more strategic approach to SAP and reduce downtime.

 

    1. SAP SolMan 7.2 Provides Application-Specific Monitoring SAP Solution Manager 7.2 isn’t just an infrastructure monitoring tool. It is an application-aware monitoring platform that has many hooks into various types of SAP systems, including SAP cloud systems. As in SolMan 7.1, end-to-end reporting lets users monitor individual applications, controlling both performance and TCO. However, version 7.2 has received some significant improvements.One of the biggest improvements isn’t in Solution Manager Technical Monitoring itself, but rather in the UX that supports it. SolMan’s Application-specific dashboards are a powerful tool in the SAP Fiori UX, allowing you to launch them on any device.In addition to viewing apps one at a time, you can look at virtually any combination of metrics on Solution Manager dashboards. Focused Insights provide a wide range of turnkey data aggregation solutions, and anything you can’t find there, you can create using Dashboard Builder. Want to analyze cross-application availability and performance, look at security events, or combine business and technical insights in one dash? SAP Solution Manager 7.2 makes it possible. 

      And because Solution Manager 7.2 uses Fiori, it’s easier to train your users, adapt new tools, and monitor and adapt to changing conditions. Everything has a consistent feel, from device to device, and from application to application. This usability can make your team more agile, allowing you to refine roles and reporting to suit changing conditions in your organization and industry.

       

      However, like previous version, the ease, power, and transparency of SAP Solution Manager 7.2 takes a lot of tuning and configuration on the backend. Users need a strong technical partner who can make sure all metrics are reporting and being collected properly. This needs to occur on an ongoing basis, so that upgrades and other system changes don’t impede Solution Manager Technical Monitoring and other functionality.

 

    1. The Ability to Reuse Templates SAP Solution Manager 7.2 template functionality is a major boon for both SAP project management and day-to-day operations. Solution Manager templates are build-once, deploy-to-many, which saves time and controls costs on repeated processes, while helping to standardize deployments. Your team can use templates more effectively to address the needs of production, QA, development and other environments without unnecessary duplication, and you won’t have to recreate role assignments for each new deployment.The improved SAP Solution Manager 7.2 template support helps companies adapt a truly modern approach to ERP management. Together with big improvements in UX and incremental improvements in monitoring, reporting, document management and other areas of ALM, it changes the calculus on a wide range of projects.

       

      It’s easier to adopt a continuous improvement paradigm in both business and technical projects, rather than always falling behind and racing to catch up. Particularly for companies using it as a jumping off point to the SAP HANA cloud, Solution Manager 7.2 may be the moment you stop fixing your SAP landscape, and start fully harnessing it.

 

SAP Solution Manager 7.2: Uniting IT and Business

The release of SAP HANA was a major step toward the flexibility promised by cloud computing. With real time analytics and incredible speed, companies could respond to changing market conditions immediately — not in the next year or even the next quarter.

 

But realizing that flexibility required a big change in how companies manage (and think about) their IT landscapes, and most companies haven’t gotten there yet. SAP Solution Manager 7.2 is a big step in the right direction, allowing your company to align your IT landscape, business processes, and strategic goals.

 

To learn more about how to get the most out of your SAP Solution Manager and the most efficient path to go from 7.1 to 7.2 join us for a free webinar: Simplifying the Path to SAP Solution Manager 7.2

About Curtis Gaska - Solution Architect

Curtis Gaska is a solution architect on Symmetry's expert SA team, delivering complete SAP® technical solutions from upgrades to complex landscape implementations. Curtis pairs his sound SAP technical expertise with sales skills to knowledgably advise clients, and prospective clients of Symmetry’s services and product offerings throughout each stage of the sales cycle. Curtis has a unique ability to deliver technical knowledge to create customs solutions per the client requirements, by not only taking the technical specifications into consideration but also the business drivers particular to that organization in turn creating an optimal SAP environment. This skilled approached includes scoping, planning, and execution of various projects including Migrations/Upgrades/Installs, Hosting and ongoing Managed Services. He also stays abreast of the latest technologies such as road mapping solutions for client’s to leverage SAP HANA® in their current environment to then be hosted in Symmetry’s state-of- the -art Datacenter.