IT managed services have grown with the cloud. As companies have moved more and more functionality away from on-premises networks, they’ve looked to outside providers to design, host and run core parts of their IT infrastructure. But a network of separate hosting and support providers can’t work as a team, and the added complexity has limited the benefits of the cloud — particularly for enterprise-level businesses. In 2016, IT managed services trends need to move away from specialization, and focus on complete support and integration across the IT landscape.
2016: The State of the Cloud
Cloud computing has grown far beyond its original purpose as a source of cheap compute and storage. An ever-growing array of SaaS, IaaS and PaaS offerings have allowed companies to completely rethink and redesign IT infrastructure, boosting the speed of innovation. However, until the last several years, it was rarely seen as fit for core ERP components.
Symmetry and other private managed cloud providers have changed that, by providing cloud and hosting on high-quality hardware, supported by a comprehensive suite of IT managed services. The word has gotten out that enterprise application hosting isn’t just faster in the cloud — it’s safer too — and businesses are relying more than ever on IT partners to host and run core applications..
However, the cloud has fragmented as it has grown; commodity cloud providers like Rackspace and AWS continue to provide barebones hosting at ever-lower rates for non-core applications. Cloud integrators (CIs) have moved in, adding various kinds of support, or simply reselling public cloud hosting and PaaS.
This has split the cloud into high-end partners like Symmetry, focused on ERP managed services, and a complex commodity cloud environment, providing cheap, plentiful and flexible provisioning. The problem is, neither model is sufficient. Companies are looking for the freedom to dynamically spin up new compute and networking, and host vast amounts of data, combined with the level of support and customization given by ERP-driven IT managed services providers like Symmetry. And they need it all in a single provider.
The Solution: The Next Generation Cloud
Symmetry is building a next generation cloud platform with the ability to leverage the same core infrastructure for traditional SAP ERP, the SAP HANA Cloud and mainstream workloads. We’ll be able to furnish the right-sizing, performance and throughput required by big data applications, while providing value for less demanding cloud and hosting applications, such as SaaS, email and web hosting.
We’ll also make it easier for enterprises to dynamically spin up and down new resources, support multiple cloud platforms and integrate onsite and offsite servers into purpose-built hybrid cloud solutions. And it will all be built with the security-consciousness, reliability and outstanding customer support that are the hallmarks of our ERP managed services.
IT Managed Services for Your Entire Enterprise.
Fractured IT infrastructure holds enterprises back. Even if your core ERP is highly tuned and well-supported, a web of commodity cloud hosts, niche consultants and CIs can make it hard for your IT landscape to work as a whole. That’s why Symmetry is combining our cutting-edge IT managed services for mission-critical applications with the flexibility and valuable of the public cloud. Contact us to learn more about what the next generation cloud has in store.