SAP® Basis is the glue that holds together the SAP landscape. Different divisions of a business use SAP to perform different jobs, such as shipping product, controlling manufacturing and tracking sales leads, but everything relies on the same core system.
SAP Basis administrators not only make sure all SAP components & applications can communicate with each other, but do so with no end user or backend processing performance degradation. Issues continuously crop up in any technical layer of a SAP landscape and it’s up to SAP Basis support to keep the enterprise cloud, database and application healthy. Basis administrators install updates, monitor the system for errors and tweak SAP to be faster and more reliable.
Expert Insight: Kevin Knuese, Vice President of SAP Solutions
As the name suggests, SAP Basis is used for the basic maintenance tasks that underpin the SAP ecosystem. In addition to database administration and maintenance, it’s utilized for base application tasks such as user & print administration, issue troubleshooting and change management.
However, Basis is more complicated than just systems administration. An enterprise can have servers spread across the world; each running different SAP systems, versions and modules. Without a Basis administrator (or sometimes, several) to make adjustments when problems crop up, the entire SAP ecosystem can fail, literally bringing business to a standstill.
What is SAP Basis’ Role in Upgrades?
Basis experts often take the technical lead in SAP upgrades and migrations. When a business upgrades to an SAP HANA® cloud, or migrates to new SAP hosting provider, business doesn’t stop. The team needs to migrate the business data, configure, and test the new installation, all while keeping the former, source system running. The business keeps generating new data during the migration, which in turn, needs to be migrated as well. In addition, the business may decide to change the database and/or O.S. platform on the newly migrated system, adding extreme complexity. It’s incredibly intricate, and can take several months for a large organization. Without a highly-qualified SAP Basis team, the project can run into costly delays, or fail entirely.
SAP Basis Isn’t Just Tech
Good SAP Basis administrators spend a lot of time talking to executives, managers and users, so they can engineer the system to meet their needs. Trending analysis and capacity planning play a huge role in today’s world of big data. Basis Teams need to be able to anticipate the changing IT software and hardware needs of growing companies to keep them competitive, and to communicate those needs to executives so they can justify costly upgrades.
Anyone can study the technical fundamentals of SAP Basis, but without business insight and soft skills, they can’t meet the needs of an ever evolving company. Symmetry is the only SAP Basis Support and Managed Services provider that trains our technicians to communicate and collaborate with every level of our clients’ organization, from technical administrators to C-level executives. That keeps everyone on the same page, so complex cloud and IT infrastructure projects stay on-schedule and free of costly setbacks.
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