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The SAP Senior Basis Consultant is part of a Symmetry Consulting Team, participating in delivering contracted services to a set of Clients. The Senior Basis Consultant performs system monitoring of Client systems, regular system maintenance (escalation level), mentors and coaches, and performs project work as needed. You will work on a variety of projects, assist other Consultants with difficult issues, and provide technical leadership to Clients and projects.

Symmetry is a leading applications management and hybrid cloud hosting provider. An SAP partner since 2005, Symmetry is certified in SAP Hosting, Cloud and SAP HANA® Operations. As a true extension of each customer’s IT team, Symmetry places a laser focus the end user experience and offers highly flexible, tailored solutions to meet the unique business needs of global enterprise clients

Duties

  • Provide system maintenance, problem handling and report preparation activities for clients
  • Perform difficult maintenance and problem handling activities, and requested Time and Materials Basis Consulting
  • Perform or participate in periodic reviews, audits and updates to the hosting standards, process controls and technologies
  • Technical Authority for all clients and consultants
  • Remain abreast of industry technical trends and new development to maintain current skills while remaining current with industry standards
  • Maintain technical knowledge in more than one OS environment
  • Develop, manage and execute complex project plans
  • Provide recommendations and guidance for the tuning and optimization of SAP landscapes
  • Manage the SAP router configuration for SAP support
  • Successful creation of client landscapes and client copies
  • Create and maintain RFC connections
  • Contribute as a technical consultant for technical sales
  • Communicate any potential client issues to Client Manager
  • Accurate and timely time reporting
  • Actively participate in the mentoring process of other consultants
  • Assist fellow colleagues when problems arise
  • Provide coverage for team accounts
  • Develop and maintain clear and concise documentation

Requirements/Qualifications

  • Bachelor’s degree or 10-14+ years of IT industry experience
  • 7+ years of related IT industry experience
  • 9+ years of related SAP Basis experience
  • Advanced experience in managing SAP environment changes and upgrades
  • Experience with Migrations, both Homogeneous and Hetrogeneous
  • Advanced Performance Tuning and Monitoring
  • Strong Windows and Unix/Linux knowledge
  • Knowledge of the DB2, Oracle, SQL, MaxDB, and HANA database environments
  • Experience with BW, Portal, Solution Manager, BOBj, Unicode, and Disaster Recovery
  • Provide quality customer service and support in alignment with a professional and positive attitude
  • Professionally handle client requests and ensure issues are resolved both promptly and thoroughly
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact internal operations and external client experience
  • Strong organizational and interpersonal skills
  • Strong technical aptitude
  • Excellent problem solving ability
  • Demonstrated ability to understand and accomplish instructions communicated from the management level to colleague level
  • Ability to work independently and with a team
  • Ability to step into existing projects and resolve issues
  • Experience with implementing project management concepts
  • Possess a strong desire to constantly improve and develop skill set
  • Demonstrated value-added expertise in specialty areas of SAP technology
  • Demonstrated ability to author technical specifications, presentations and other documentation
  • Certified in at least one Complex SAP Certification
  • Demonstrated ability to communicate very complex situations to know non-technical clients

Location

Symmetry headquarters are located in Brookfield, WI. Candidate can be local or remote, depending on experience.

Compensation

Salary + Benefits, DOE

Apply

Please send resume and cover letter including salary requirements to our HR Department at: sym-hr@symmetrycorp.com

Symmetry Corporation is an Equal Opportunity Employer. Symmetry Corporation performs pre-employment background screening of all qualified candidates. Symmetry does not take part in the sponsorships of VISA.