World leader in plant development and distribution leverages SAP managed services so internal team can focus on data analytics and other strategic business and IT objectives
Brookfield, Wis. – Symmetry, a leader in enterprise application management, hybrid cloud hosting and GRC solutions, today announced that the Ball Horticultural Company is using the company’s SAP Basis Support and Managed Services as an extension of its internal team to help manage and optimize their SAP environment.
Originally founded in 1905 as a wholesale cut flower business outside of Chicago, Ball Horticultural has grown into a major international corporation spanning 18 countries on six continents, ranging from R&D laboratories to regional production facilities and distribution networks. The company’s mission is to be the world leader in the research, breeding, production, distribution and marketing of ornamental crops. Focused on ensuring its customers have the products and services they need to succeed in the long term, Ball Horticultural is investing in key areas of product development, quality management, analytics and other areas.
“Our SAP environment is a critical piece of the company’s technology foundation. This is even more important when you consider our technology systems connect our researchers, growers, distributors and other groups across locations and continents to bring flowers, plants and other perishable crops to our customers in a timely fashion,” said Mark Morris, Director of IT, CIO at Ball Horticultural. “Symmetry not only brings decades of SAP expertise to our team to ensure our systems are up and running, but they also provide valuable insight from their work on other SAP environments that benefit our current operations as well as our SAP migration strategy.”
In a recent survey by The Hackett Group of medium to large enterprises about migrating their SAP environments, nearly 90% have outsourced at least a portion of their SAP support with the trend toward having strategic users in the business and then outsourcing daily application management and technical support. With decades of expertise, Symmetry’s SAP Basis consultants provide 24x7x365 proactive monitoring and management to ensure a customer’s SAP deployment is updated, healthy and optimized for peak performance.
“While SAP is at the core of our customers’ business operations, Ball Horticultural is a great example of organizations that have recognized there is tremendous value in focusing their internal IT resources on strategic technology initiatives that support the future growth of the business while using our SAP Basis experts as an extension of their team,” said Pete Stevenson, Chairman and CEO of Symmetry. “Our SAP expertise and engagement model ensures our customers do not have to worry about their infrastructure or optimizing their investment in SAP.”
Symmetry manages the SAP environments and other critical enterprise applications and data for hundreds of enterprises worldwide across a range of flexible delivery options, including on-premise, private cloud, public cloud, hybrid cloud and Symmetry’s SAP HANA Cloud.