Royal Cup Coffee is a preeminent brand for sourcing, roasting, blending and providing high-quality coffees and teas. The company is the chosen partner for both nationwide chains and local restaurants and hotels as well as the coffee and tea provider for offices and commuters across the country.
Royal Cup Coffee has multi-faceted operations, including as a manufacturer, a wholesale distributor, a financial leasing company, and a field service organization. Each business has its own set of processes and requirements. As part of a digital transformation initiative and to prepare for expanded e-commerce capabilities, the IT team began searching for a partner to help them upgrade and transition their infrastructure, including migrating SAP from on-site IBM iSeries infrastructure to SAP HANA ahead of SAP ECC’s support deadline.